Wireless Internet Peers

Wireless Internet
It can be a tricky thing. Many of you understand that your ISP doesnt want a call every time you have a minimal slowdown, but at the same time they do need to know if you are experiencing troubles. Many times a company has 20 or more wirelessly communicating peices of equipment that can not be accessed directly; If so, they must VNC, tunnel into, or remotely connect to a different subnet (set of IP addresses) just to configure or look at 1 subscriber.

Gearing up:
Today I added a 4th generation of equipment to wireless products. I find Ubiquity to be very reliable, structured, well back, and pervasive (or ubiquitous) with their architectural design from hardware to software no matter the type of equipment. I want to give a big thumbs up to Ubiquity thus far!

How to deal:
Let them know and they will make a record of it, unless it is widespread in which they are fixing it already. Simple as that.

How NOT to deal:
Call every day, or multiple times a day, to complain your service is crap. If your that unhappy, chances are your signal is crappy enough that they would rather get rid of you and install a much more valuable customer.